Thursday, 22 November 2012

FireFox Troubleshooting | Addon Disappeared | Extension Disabled

Hi Friends,

Last night i was updated my FF to v17 and faced some issues. That addons suddenly disappeared from my list.

So, if you face similar issue you can proceed like this (updating for linux - same goes for windows)

Step 1 - First check your add-on list at about:support if the things are visible there, then just start the firefox into safe mode and try to enable them.

Step 2 - To open firefox in safe mode enter this command in the terminal firefox -safe-mode and it will open firefox in safe mode, and check your extension list. If you are able to do it, then all good else proceed to next step.

Step 3 - Open error console (Ctrl+Shift+J) , and clear all the logs, Now try to open your addon manager.

Step 4 - If the error is caused due to any extension then try to delete it and delete all the files related to extensions, present in your profile (/home/<username>/.mozilla/firefox/<profile-name>/) (extension.ini & extension.sqlite).

Step 5 - Restart the FF. Hope it solves your issue.

Step 6 - If you are still facing the problem, then open about:support , reset your Firefox, the old data will get saved at your desktop.

Step 7 - Now open terminal and enter the command firefox -P and create the new Profile. -P is used to create, delete, rename the firefox profile and start the firefox profile. Copy the content from folder Old Data to New Profile.

Step 8 - Enjoy your Firefox, and do Plugins check. (recommended by firefox)

Have a nice day.

Aksshay Sharma

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